Technical Support Control Panel

<<return to support

Allowed Fields sets up the parameters available in your Add Items form page.  You will need to choose all of the ones you would possibly need.  For example, half of your items have a color specification and the other half do not.  By enabling the field here, you will allow the option to show up on the form page.  

However, if the item doesn't need a color specification, then simply leave the field blank.

Part Number - A unique number identifying the part

SKU - A unique number identifying the item

Weight - A necessary field when determining shipping by weight

Size - provides a pull-down menu for sizes.  The size label is predetermined.

Color - provides a pull-down menu for colors.  The color label is predetermined.

Drop Down 1 - enables a pull-down menu for multiple choices of features, such as color, sizes or designs.  You will need to specify the label for this field later in this form.

Drop Down 2 - enables a pull-down menu for multiple choices of features, such as color, sizes or designs.  You will need to specify the label for this field later in this form.

Text Field - enables a text field that your customer can write information into.  Good for monograms or items customized with names or dates.  Note:  You specify the Label for the Text Field in the "Add Item Form."

Image - allows you to upload or hyperlink to an image to be used in the cart

Pull-Down Menu 1 Label creates the Label for Pull-Down Menu 1.  For example, you have a pull down menu for S, M, L, XL.  The label would read "Sizes Available."

 

Pull-Down Menu 2 Label creates the Label for Pull-Down 2.  For example, you have a pull down menu for S, M, L, XL.  The label would read "Sizes Available." 

 

Currency Prefix establishes the currency your cart will accept. For example, $ or for dollars or pounds respectively.  You can only use one currency type in the cart.

 

New Order Alert E-Mail Address is the e-mail address you want to receive notification that an order has been placed.  If you leave this feature blank then this feature is disabled.

 

Include Order Detail - Click this box to have the items ordered and shipping address included in the e-mail.  This will not send the credit card information, however.  You will need to log into the secure control panel to access the credit card information.

 

Confirmation Email is the checkbox that enables the system to send an e-mail to your customer to confirm the order.  The default is set up not to send a confirmation.

 

Return Email Address is the e-mail address you want your customer to see when they receive their confirmation.  It may or may not be the same as your standard e-mail address.  Quite often it is set up as "sales@yourdomain.com" or "customersupport@yourdomain.com."   

 

Subject - Enter here the subject heading you want your customer to see when they receive their confirmation from you.

 

Header - Enter what text your customer will read when they receive their confirmation.  This will be the same for all clients.

 

Include Order Detail - Click this box if you want your customer to receive the details of their order in the confirmation e-mail.  There will be 

 

Footer - Enter the text you want your customer to see when they receive their confirmation.  This will be the same for all clients.

 

Back